Refund & Cancellation Policy

Last updated:

This Refund & Cancellation Policy explains the terms under which Startuplexa ("we," "us," or "our") handles refunds and cancellations for digital products, courses, and services purchased directly through startuplexa.com. Please read this policy carefully before making a purchase.

1. Digital Products & Courses

Because our digital products (including courses, templates, and downloadable resources) are delivered electronically and accessible immediately after purchase, all sales are generally final once the product has been accessed or downloaded.

• Refund requests must be submitted within 7 days of the original purchase date.
• To be eligible, the product must not have been substantially downloaded, accessed, or completed.
• Refunds are evaluated on a case-by-case basis and are not guaranteed.

2. Eligibility for a Refund

You may be eligible for a refund if any of the following apply:

• You were charged in error or experienced a duplicate transaction.
• The product or file you received is defective, corrupted, or significantly different from what was advertised.
• You request cancellation within the eligibility window and have not substantially used the product.

Refunds are not provided for change of mind after the product has been fully accessed, for failure to read the product description prior to purchase, or for issues caused by third-party tools or platforms linked from our site.

3. Subscription Cancellations

If you have purchased a recurring subscription through Startuplexa, you may cancel at any time. Cancellation will stop future billing, but does not automatically trigger a refund for the current billing period unless required by law or stated otherwise at checkout.

4. Affiliate & Third-Party Products

Startuplexa promotes and links to third-party tools and services (such as AI tools, software, and platforms) through affiliate partnerships. Purchases made directly through these third-party providers are governed by their own refund and cancellation policies, not ours. We encourage you to review the relevant provider's terms before purchasing.

5. How to Request a Refund

To request a refund or cancellation, please contact us with your order details, including the email address used at checkout and the date of purchase. You can reach us through our Contact page.

Approved refunds are typically processed within 5–10 business days and issued to the original payment method.

6. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time to reflect changes in our products or legal requirements. Any updates will be posted on this page with a revised "Last updated" date.

7. Contact Us

If you have questions about this policy, please reach out via our Contact page and our team will be happy to assist you.